This Privacy Policy explains how Pluora Print Co. collects, uses, stores, shares, and protects personal information through its website, forms, invoices, order tracker, customer accounts, file submission systems, and related services.
PIPEDA generally requires businesses in Canada’s private sector to collect, use, and disclose personal information only for stated and reasonable purposes, with consent, and to protect it with appropriate safeguards. Individuals generally have a right to access their personal information. CASL generally requires consent for commercial electronic messages such as marketing emails.
We may collect information such as:
We may also retain records relating to approvals, proof acceptance, invoice acceptance, policy acknowledgements, and account history.
We collect personal information for reasonable business purposes including:
If a user registers in the Pluora system, we may use their email address and account information to:
The client is responsible for keeping their contact information current.
We may store customer-submitted artwork, internally updated files, proofs, invoices, and related order documents for operational efficiency, repeat orders, support, dispute handling, and business records.
We may also retain file history and account-related order records unless and until deletion is appropriate, requested where applicable, or otherwise required by law.
Canadian privacy guidance recommends collecting only what is necessary and disposing of personal information when it is no longer needed for the identified purpose, unless retention is otherwise required by law.
By submitting a form, uploading files, creating an account, requesting a quote, approving a proof, paying an invoice, or placing an order, the client consents to the collection, use, and storage of their information for the purposes described in this Privacy Policy.
Where additional consent is legally required, Pluora Print Co. will seek it in an appropriate manner.
Pluora Print Co. may send marketing or promotional emails to customers who have provided appropriate consent, as required by applicable law.
Marketing communications may include:
Recipients may unsubscribe from marketing emails using the unsubscribe method provided in the message or by contacting Pluora Print Co.
Order-related, transactional, account, invoice, proofing, shipping, and service communications are not the same as optional marketing messages and may still be sent where necessary to service an account or order.
CASL generally requires consent before sending commercial electronic messages.
We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information to help protect it against loss, theft, unauthorized access, disclosure, copying, use, or modification.
No system is guaranteed to be completely secure, but access to stored customer information should be limited to those who need it for legitimate business purposes.
PIPEDA requires safeguards appropriate to the sensitivity of the information.
We retain information for as long as reasonably necessary for the purposes described in this policy, including:
When information is no longer required, we may delete, destroy, anonymize, or otherwise dispose of it in a reasonable manner, subject to legal or business recordkeeping requirements.
Subject to applicable law, individuals may request access to personal information held about them and may request correction of inaccurate information.
PIPEDA guidance states organizations generally must provide access within 30 days, subject to applicable exceptions.
Requests may be sent to:
contact@pluora.com
Pluora Print Co.’s services are intended for business and general customer use and are not specifically directed to children.
Pluora Print Co. may update this Privacy Policy from time to time. Updated versions may be posted on the website with a revised effective date.
For privacy-related questions, access requests, corrections, or unsubscribe requests, contact:
Pluora Print Co.
contact@pluora.com